We understand that unforeseen circumstances may require you to cancel your travel plans. Cancellation requests must be submitted in writing via email to info@cfdtravels.com. The effective date of cancellation is the date we receive your written notification[reference:1].
Cancellation charges vary depending on the type of service booked and the time of cancellation. The table below outlines the standard cancellation fees for holiday packages and tours. Please note that airline tickets, hotel bookings, and other third-party services are subject to the supplier's own cancellation policies[reference:2].
| Cancellation Period | Cancellation Fee (% of Total) |
|---|---|
| More than 45 days before departure | 10% (or deposit, whichever is higher) |
| 31 – 45 days before departure | 25% |
| 16 – 30 days before departure | 50% |
| 8 – 15 days before departure | 70% |
| 7 days or less before departure | 100% (no refund) |
Note: For flight bookings, cancellation fees are determined by the airline's fare rules. Some promotional fares are entirely non-refundable. We strongly recommend purchasing travel insurance to protect against unforeseen cancellations.
All travel documents, including e-tickets, hotel vouchers, and tour confirmations, are delivered electronically to the email address provided at the time of booking. Please ensure your email address is correct and that you check your spam/junk folder if you do not receive your documents within 24 hours of booking.
It is your responsibility to review all documents upon receipt and notify us immediately of any discrepancies. CFD Travels is not liable for delays or non-delivery caused by incorrect contact information or issues with your email service provider.
If you fail to check in for a flight, hotel, or tour without prior cancellation, it will be treated as a "no-show." No-shows are subject to 100% cancellation charges with no refund or credit[reference:3].
CFD Travels acts as an intermediary and is not responsible for cancellation penalties, changes, or losses caused by third-party suppliers. Our liability is limited to the services we directly provide. For full details, please see our Terms & Conditions.
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