Refund, Return & Exchange Policy
Last Updated: August 20261. General Policy
At www.cfdtravels.com, we strive to ensure your complete satisfaction with every booking. However, we understand that plans can change. This Refund, Return & Exchange Policy outlines the circumstances under which refunds, returns, or exchanges may be granted for services booked through our platform.
2. Refund Eligibility
Refunds are subject to the specific terms and conditions of the travel suppliers (airlines, hotels, tour operators, etc.) with whom your booking is made. As a travel agency, we act as an intermediary and must adhere to the refund policies set by these third-party suppliers.
- Flight Bookings: Refunds are governed by the airline's fare rules. Non-refundable tickets cannot be refunded unless the airline changes or cancels the flight.
- Hotel Reservations: Refund eligibility depends on the hotel's cancellation policy at the time of booking. Some bookings are non-refundable, while others offer free cancellation up to a certain date.
- Holiday Packages & Tours: Cancellation and refund terms are outlined in the package contract. Standard cancellation fees may apply.
- Travel Insurance: Refunds are subject to the insurance provider's terms. Once the policy is issued, it is generally non-refundable.
3. Return & Exchange Policy
We accept exchange or rescheduling requests subject to supplier availability and applicable fees. Requests must be submitted in writing at least 15 calendar days before the scheduled departure or check-in date. Exchanges are not guaranteed and may incur additional costs.
4. How to Request a Refund or Exchange
All refund, return, or exchange requests must be submitted in writing via email to our support team at . Please include your booking reference number, full name, and the reason for your request.
Important: Refunds will only be processed after we receive confirmation from the respective supplier. Processing times vary and may take several weeks. Any service fees charged by www.cfdtravels.com are non-refundable.
5. Non-Refundable Items
- Service fees and processing charges.
- Deposits for group bookings or special promotions.
- Tickets or services explicitly marked as "non-refundable" at the time of purchase.
- Travel insurance premiums once the policy is active.
6. Limitation of Liability
www.cfdtravels.com acts solely as an intermediary between you and the travel suppliers. We are not responsible for delays, cancellations, or changes made by suppliers, nor for any losses or damages arising from such events. Our liability is limited to the amount paid for the services booked through us. For full details, please refer to our Terms & Conditions.
Back to Home